Privacy Policy

Privacy Policy for Solarlogix

Effective Date: 27-12-2024

At Solarlogix, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website solarlogix.in or use our services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

We are committed to protecting and respecting your privacy. Please take a moment to read the following policy, which explains how your personal information is handled.

1. Information We Collect

We collect different types of information to provide and improve our services. The information we collect falls into two categories:

a. Personal Information

Personal information is any information that identifies or can identify you as an individual. We collect personal information in the following ways:

Account Registration: When you create an account or sign up for our services, we collect your name, email address, phone number, company name (if applicable), and other information you provide.
Contact Forms: When you fill out contact forms on our website or subscribe to our newsletter, we collect the information you provide, such as your name, email address, and phone number.
Service Requests: If you request quotes, demos, or other services, we may collect your address, phone number, and company details.

b. Non-Personal Information

Non-personal information is data that cannot identify you as an individual. This may include:

Cookies: We use cookies to collect information about how you use our website, such as browsing behavior, device information, and location data. You can manage cookie preferences through your browser settings.
Analytics Data: We may use third-party analytics services, such as Google Analytics, to collect data about your interactions with our website, including pages visited, time spent, and actions taken.

2. How We Use Your Information

We use the collected information for various purposes, including:

To provide, maintain, and improve our services.
To respond to your inquiries and provide customer support.
To process transactions, such as billing for services or products.
To personalize your experience and provide tailored content or recommendations.
To communicate with you about promotions, new products, and updates related to Solarlogix.
To monitor and analyze website usage to improve performance and user experience.
To comply with legal obligations and protect our rights.

3. Sharing Your Information

We respect your privacy and do not share your personal information with third parties except under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, marketing partners, or IT services.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Business Transfers: In the event of a merger, acquisition, or sale of Solarlogix, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.

4. Data Security

We take reasonable steps to protect the personal information we collect from loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files stored on your device that help us improve the user experience and analyze how our site is used. You can control the use of cookies by adjusting your browser settings. However, please note that disabling cookies may affect your experience on our website.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete data we hold.
Deletion: You have the right to request the deletion of your personal data under certain conditions.
Objection: You have the right to object to the processing of your personal data in some cases.
Restriction: You have the right to restrict the processing of your personal data under certain conditions.
Portability: You have the right to request a transfer of your personal data to another organization.

If you would like to exercise any of these rights or have concerns about the data we hold, please contact us using the information provided at the end of this Privacy Policy.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s website. We recommend that you review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. International Data Transfers

If you are located outside of India, please note that your information may be transferred to, stored, and processed in India or other countries where we or our service providers operate. By using our services or providing your information, you consent to the transfer of your data to such locations.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete such data from our systems.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:

Solarlogix
Email: info@solarlogix.in